Shipping & Returns
SHIPPING POLICY
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We are currently offering FREE SHIPPING on all orders. Time Limited Offer that may expire without notice.
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We ship via USPS (First Class or Priority Mail) both services take 1-4 business days.
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You will receive the tracking information via email as soon your order ships.
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Our soaps are proudly made to order. Once you place your order, please allow 1-3 business days for production PLUS transit time for delivery. It doesn't include the date the order was placed. Large orders may involve extended production time.
Important:
Due to extremely high volumes and increased safety measures for COVID, our carriers may need more time to deliver. We appreciate your patience and apologize in advance for any inconvenience.
Return & Exchange Policy
Your satisfaction is our priority. Unfortunately, due to the nature of our products we are unable to accept returns or exchanges. In the event you are not satisfied with your purchase, please email us within 72 hours of delivery so we can make it right for you.
Please contact us at contact@pyhandmade.com and we will be happy to address any issues or concerns you may have.